# Quorum Help Center

> Help articles for the Quorum platform: accounts and sign-in, Podcast, Storage, Attest and the Enterprise API, legal terms, and troubleshooting. Every article below is also available as plain Markdown at the address given, and any article page serves Markdown when its address ends in .md or the request asks for text/markdown.

The full help centre in one file: https://support.quorumtech.ch/llms-full.txt
How to search, ask Quincy, and connect a person: https://support.quorumtech.ch/agents.md

## Account

- [Add users to your workspace](https://support.quorumtech.ch/articles/invite-users-to-your-workspace.md): How workspace admins create accounts for team members, send sign-in details by email, and what invited users experience on first sign-in.
- [Change your password](https://support.quorumtech.ch/articles/change-your-password.md): How to change your Quorum password from My Account, and why your other devices are signed out when you do.
- [Create your Quorum workspace](https://support.quorumtech.ch/articles/create-your-quorum-workspace.md): How to create a Quorum account and workspace, how your workspace slug is chosen, and what happens right after you sign up.
- [One sign-in across Podcasts, Storage, and Account](https://support.quorumtech.ch/articles/one-sign-in-across-quorum-apps.md): How single sign-on works across the Quorum apps, how the app switcher connects them, and why signing out anywhere signs you out everywhere.
- [Plan prices and choosing the right plan](https://support.quorumtech.ch/articles/plan-prices-and-choosing-a-plan.md): Current prices for every Quorum plan, what each tier includes, and how to work out which plan costs least for your usage.
- [Plans, billing cycles, and checkout](https://support.quorumtech.ch/articles/plans-and-checkout.md): How Quorum's Team, Business, and Scale plans connect to your workspace, and how checkout activates a newly created workspace.
- [Remove or disable a workspace member](https://support.quorumtech.ch/articles/remove-or-disable-a-member.md): The difference between removing a member from your workspace and disabling their account, and what each does to their access.
- [Resend an invite or reset a member's sign-in](https://support.quorumtech.ch/articles/resend-an-invite.md): How to send a member a fresh temporary password, and what changes for them when you do.
- [Roles in your workspace](https://support.quorumtech.ch/articles/roles-and-permissions.md): What the Owner, Admin, Member, and Service bot roles can do, and the rules that protect the workspace owner.
- [Sign in to Quorum](https://support.quorumtech.ch/articles/sign-in-to-quorum.md): How to sign in with your workspace, email, and password, what the workspace field means, and what to do when your account is temporarily locked.
- [Sign out on every device](https://support.quorumtech.ch/articles/sign-out-everywhere.md): How to end your Quorum session on all devices and browsers at once, and when Quorum ends sessions for you.
- [Verify your email address](https://support.quorumtech.ch/articles/verify-your-email-address.md): Why Quorum asks you to verify your email, how long the link lasts, and how to request a new one.
- [Your account and workspace at a glance](https://support.quorumtech.ch/articles/your-account-and-workspace-page.md): A tour of the My Account page: your profile, workspace details, app shortcuts, and security actions.

## Developer

- [Accuracy](https://support.quorumtech.ch/articles/api-accuracy.md): How Attest was measured, what each figure counts, the two caveats that go with them, and which number to build on.
- [Authentication](https://support.quorumtech.ch/articles/api-authentication.md): API keys for code, Connect with Quorum for MCP clients, and the playground for these pages: what each credential is, who can create it, and how it is checked.
- [Batches and drafts](https://support.quorumtech.ch/articles/api-batches-and-drafts.md): Upload documents once as a batch, upload a draft, and let Attest find and check every claim in it, with the hashes that prove which bytes were reviewed.
- [Check many claims](https://support.quorumtech.ch/articles/attest-check-claims.md): Check up to 100 claims in one call. Results come back in the same order, one slot per claim, so a failed check never shifts the verdicts after it.
- [Check one claim](https://support.quorumtech.ch/articles/attest-check-claim.md): Check a single claim against evidence sent in the request or against a loaded batch, and get a verdict with the spans it rests on.
- [Collect a draft review](https://support.quorumtech.ch/articles/attest-draft-job.md): Poll a review that answered 202. Returns progress while it runs and the full result once it is done.
- [Collect an extraction](https://support.quorumtech.ch/articles/kerf-get-extraction.md): Poll a job that answered 202. Returns its state while it runs and the Markdown once it is done.
- [Credits and billing](https://support.quorumtech.ch/articles/api-credits-and-billing.md): One credit is one cent. What each call costs, how a request is reserved and settled, the headers that say what it cost, starting credits, packs, plans, auto top-up and the refusals you see when credits run out.
- [Delete a batch](https://support.quorumtech.ch/articles/attest-delete-batch.md): Drop a batch and every document in it from memory, once the work is done.
- [Delete a draft](https://support.quorumtech.ch/articles/attest-delete-draft.md): Drop an uploaded draft from memory once its review is collected.
- [Errors](https://support.quorumtech.ch/articles/api-errors.md): The error shape, the full catalogue of error codes with what each means and what to do, and which status codes are safe to retry.
- [Evidence and spans](https://support.quorumtech.ch/articles/api-evidence-and-spans.md): How to send evidence, how to name it, how span ids like ev_1:0 point back at your sentences, and the limits on a request.
- [Explanation, audit and provenance](https://support.quorumtech.ch/articles/api-explanation-and-audit.md): What the explanation, audit, provenance and degraded fields of a result mean, how to use them for an audit trail, and when to switch the explanation off.
- [Fetch a page](https://support.quorumtech.ch/articles/kerf-extract-url.md): Give Kerf an address and get the page as Markdown, in the order a person reads it, as a job you can wait for or collect.
- [Fetch a page in one call](https://support.quorumtech.ch/articles/kerf-render-url.md): The same work as the extract call, with the request held open until the page is done and the Markdown returned directly.
- [Fetching a page from a country](https://support.quorumtech.ch/articles/kerf-location.md): Why the same address gives different pages in different countries, how to ask for the page a visitor in a country sees, and what happens when a site will not serve that country.
- [List loaded batches](https://support.quorumtech.ch/articles/attest-list-batches.md): The batches currently held in memory, with their sizes, hashes and creation times.
- [Load documents as text](https://support.quorumtech.ch/articles/attest-load-text-batch.md): Load up to 200 documents as text into a batch you can check claims and drafts against, when you hold the text rather than the files.
- [Markdown for retrieval](https://support.quorumtech.ch/articles/kerf-for-rag.md): What optimiseForRAG is for, when to turn it on, and what it costs you in structure.
- [MCP server](https://support.quorumtech.ch/articles/api-mcp.md): Add Attest to Claude, ChatGPT or any MCP client, connect it with your Quorum account or an API key, and what the tools and the /attest command do.
- [Pages as Markdown](https://support.quorumtech.ch/articles/kerf-pages.md): What Kerf does with a web page, how to ask for one, why most pages take a second and some take longer, what each option is for, and what comes back.
- [Privacy](https://support.quorumtech.ch/articles/api-privacy.md): What the API keeps and what it never does. Attest never persists files, evidence or claims, Kerf holds a fetched page only as long as its job, and the gateway records counts only.
- [Quickstart](https://support.quorumtech.ch/articles/api-quickstart.md): From sign-in to your first verdict in five minutes, with the request in curl, JavaScript and Python and the response explained line by line.
- [Quorum Enterprise API](https://support.quorumtech.ch/articles/api-introduction.md): What the Enterprise API is, what Attest does, how you reach it over HTTP and MCP, and what you need before your first request.
- [Rate limits](https://support.quorumtech.ch/articles/api-limits.md): Requests per minute, claims per day and claims per minute per credential, the headers that report them, what a 429 carries, and how to retry.
- [Read a review's progress](https://support.quorumtech.ch/articles/attest-draft-progress.md): One progress frame for a review that is still running, without collecting it or settling its bill.
- [Read an extraction's progress](https://support.quorumtech.ch/articles/kerf-extraction-progress.md): One frame of a job's state without its Markdown, for a progress bar that should not carry a page's text with every poll.
- [Review a draft](https://support.quorumtech.ch/articles/attest-review-draft.md): Check every claim in a draft against a loaded batch. Attest extracts the claims itself, splits compound sentences, and returns one result per claim in draft order.
- [Trying Attest without an account](https://support.quorumtech.ch/articles/api-try-without-an-account.md): The developer landing page runs real checks on a demo token: the examples on the page, and a few sentences of your own, with no account, no key and nothing charged. What the demo allows and where it stops.
- [Upload a draft](https://support.quorumtech.ch/articles/attest-upload-draft.md): Upload the draft to review as a file, so the review runs against the exact bytes you hold and the returned hash proves it.
- [Upload documents as files](https://support.quorumtech.ch/articles/attest-upload-batch.md): Upload up to 200 PDF, Word, PowerPoint, text or Markdown files into a batch, parsed on the server, each with the hash that proves which bytes were checked.
- [Using the documentation and playground](https://support.quorumtech.ch/articles/api-using-the-documentation.md): How the Documentation tab works: the playground that sends real requests as you and charges your workspace, the code samples, search, Quincy, and the plain-text copies for AI tools.
- [Verdicts](https://support.quorumtech.ch/articles/api-verdicts.md): The five verdicts Attest returns, what each means relative to your evidence, why PARTIALLY_SUPPORTED is the one to act on, and why INDETERMINATE is a 503 rather than a finding.
- [Watch a review as it runs](https://support.quorumtech.ch/articles/attest-draft-events.md): A server-sent event stream of a review's progress, ending when the review does. It never carries the result.
- [Watch an extraction](https://support.quorumtech.ch/articles/kerf-extraction-events.md): Server-sent events for one job: its state now, every change after it, and the finished page. Closes when the job does.

## General

- [Browser and cookie requirements for signing in](https://support.quorumtech.ch/articles/browser-and-cookie-requirements.md): What your browser needs for Quorum sign-in to work, why cookies matter, and how the shared session keeps you signed in across all Quorum apps.
- [Getting answers in the Quorum Help Center](https://support.quorumtech.ch/articles/using-the-quorum-help-center.md): How to search the Help Center, browse by topic, and use the support chat to get answers grounded in our help articles.
- [Quorum plans and billing cycles](https://support.quorumtech.ch/articles/quorum-plans-and-billing-cycles.md): An overview of the Quorum plans, what a briefing is, and how monthly and yearly billing work.
- [Switching between Quorum apps](https://support.quorumtech.ch/articles/switching-between-quorum-apps.md): Quorum is a family of connected apps. Learn what each app does and how to move between them with the app switcher in the top right corner.
- [Using light and dark mode](https://support.quorumtech.ch/articles/light-and-dark-mode.md): Every Quorum app can switch between a light and a dark appearance. Your choice is remembered in your browser so the app looks the way you want on every visit.
- [Using Quorum as an installed app](https://support.quorumtech.ch/articles/using-quorum-as-an-installed-app.md): The Quorum dashboards are designed to feel at home when installed on your device, with an app-like layout and a status bar that matches your chosen appearance.

## Legal

- [Billing, renewal, cancelling and refunds](https://support.quorumtech.ch/articles/billing-renewal-and-refunds.md): How subscriptions renew, how to cancel, when a payment is refundable, and how Quorum Partners differ.
- [Cookies and analytics on the Quorum website](https://support.quorumtech.ch/articles/cookies-and-analytics-on-our-website.md): What the marketing site sets, when it asks, and how to change your answer.
- [How Quorum handles your data](https://support.quorumtech.ch/articles/how-we-handle-your-data.md): The three questions people ask most: whether we train on your content, whether we clone voices, and how much we read.
- [Our legal documents and where to find them](https://support.quorumtech.ch/articles/our-legal-documents.md): The four agreements that cover how Quorum is used and how it handles your data, and what each one is for.
- [What we commit to on briefing delivery](https://support.quorumtech.ch/articles/our-service-level-commitment.md): Quorum commits to briefings arriving before the meeting, rather than to an uptime percentage, and explains why.
- [Where Quorum stores and processes your data](https://support.quorumtech.ch/articles/where-quorum-stores-and-processes-data.md): Storage, database and compute are in Europe. Three providers process text in the United States, and this explains which and why.

## Platform

- [Enterprise API credits and pricing](https://support.quorumtech.ch/articles/enterprise-api-credits-and-pricing.md): What Attest and Kerf cost over the Enterprise API: one credit is one US cent, a claim costs one credit with its own evidence or two against a loaded batch, a draft review costs two per claim it checks, and a page fetched with Kerf costs a tenth of a credit whichever way it was read. Starting credits, packs, auto top-up, plans, metered billing, refusals and how to read the statement.
- [Reviewing a whole draft with Attest](https://support.quorumtech.ch/articles/attest-draft-reviews.md): How an Attest draft review works: upload the documents and the draft, Attest finds the claims itself, progress moves while it runs, the 200-claim limit and the cursor that continues past it, what each verdict means, and why a contradiction always cites a sentence.
- [Using the Quorum Enterprise API](https://support.quorumtech.ch/articles/enterprise-api-keys-connect-and-access.md): The two ways into the Enterprise API: connect an MCP client with your Quorum account, which reaches Attest, or create API keys for software that cannot sign in, which reach Attest and Kerf. Both switch on the moment your workspace has credits, either the 250 starting credits you claim by linking a card or a credit pack you buy; in India, Pakistan, Bangladesh and Nepal they are claimed with a card check instead: a dollar in your own currency, charged and refunded straight away, with no card stored. How credits are spent on claims and on pages, how limits work, and what the dashboard shows.

## Podcasts

- [Connect Teams calendars to Quorum](https://support.quorumtech.ch/articles/connect-teams-calendars.md): Link Microsoft 365 so upcoming Teams meetings arrive in Quorum ready to import, with a clear picture of what is read, kept, and never touched.
- [Create a meeting and its briefing podcast](https://support.quorumtech.ch/articles/create-a-meeting-podcast.md): How to set up a meeting in the three-step wizard so every attendee gets a personalised briefing episode before they walk in.
- [How your briefing episodes are generated](https://support.quorumtech.ch/articles/how-episodes-are-generated.md): What happens between pressing Create podcast and hearing your episode, including the stages, the order, and how long it takes.
- [Import meetings from your Teams calendar](https://support.quorumtech.ch/articles/import-meetings-from-teams.md): Use the Upcoming page to turn a Teams meeting into a briefing podcast with the details already filled in.
- [Listening to your episodes](https://support.quorumtech.ch/articles/listening-to-episodes.md): The episode player, the synced transcript, playback speeds, and installing the dashboard as an app on your phone.
- [Review suggested files and time windows](https://support.quorumtech.ch/articles/review-suggested-files.md): How the file review step works, what the Verify and Foundational badges mean, and how the time window chips change what the scan considers.
- [Set your podcast preferences](https://support.quorumtech.ch/articles/personal-podcast-preferences.md): Tell Quorum what you work on so every briefing episode is tailored to your role, your domain, and your interests.
- [Share an episode with a listen link](https://support.quorumtech.ch/articles/share-an-episode.md): Create members-only or public listen links for a finished episode, choose how long they live, and understand what a link can and cannot do.
- [Sharing an episode outside your workspace](https://support.quorumtech.ch/articles/sharing-an-episode.md): Create a listen link for a briefing episode, choose who can open it and for how long, and know what ends a link's life.
- [Usage, plans, and overage](https://support.quorumtech.ch/articles/usage-plans-and-overage.md): How briefings are counted against your monthly allowance, what each plan includes, and how overage is priced.
- [Who can see and manage meetings and episodes](https://support.quorumtech.ch/articles/who-can-see-what.md): The visibility and permission rules for meetings, episodes, editing, and deletion.
- [Workspace podcast settings](https://support.quorumtech.ch/articles/workspace-podcast-settings.md): Admins control the show identity, delivery style, and content rules that every generated episode honours.
- [Your workspace's first podcast](https://support.quorumtech.ch/articles/your-first-podcast.md): Why Quorum waits for team profiles before prompting the first podcast, and how to create it when the moment comes.

## Storage

- [Choose whether personal OneDrive files sync into Quorum](https://support.quorumtech.ch/articles/choose-whether-personal-files-sync.md): The 'Sync personal files' security setting lets workspace admins decide whether personal drives are included in Microsoft 365 sync or only shared site libraries.
- [Connect Microsoft 365 so your documents flow into Quorum](https://support.quorumtech.ch/articles/connect-microsoft-365.md): How a workspace admin connects OneDrive and SharePoint, what the Microsoft 365 admin approval step looks like, and what happens during the first scan.
- [Delete files and understand what happens next](https://support.quorumtech.ch/articles/delete-files-and-retention.md): How deletion works, why it is admin-only and permanent, how synced files behave when deleted, and what happens to your data when you leave.
- [Download files from Quorum storage](https://support.quorumtech.ch/articles/download-your-files.md): Download single files or a selection at once, and understand why download links are short-lived.
- [Files shared in Microsoft Teams](https://support.quorumtech.ch/articles/files-shared-in-microsoft-teams.md): Where Teams chat and channel files live, how they reach Quorum through your Microsoft 365 connection, and how to resync them.
- [Find files fast with search](https://support.quorumtech.ch/articles/search-and-find-your-files.md): How the search box on the Files page works, and how content indexing helps briefings find the right documents by meaning.
- [How Quorum protects your files](https://support.quorumtech.ch/articles/how-your-files-are-protected.md): A plain-language tour of the security around your documents: workspace isolation, encryption at rest, audited access for automated services, and offboarding guarantees.
- [Organise your files with folders](https://support.quorumtech.ch/articles/organise-your-files-into-folders.md): Create folders, move files one at a time or in bulk, rename folders, and understand which folders sync manages for you.
- [Upload files and folders directly to Quorum storage](https://support.quorumtech.ch/articles/upload-files-directly.md): How to add files by drag and drop or with the Upload buttons, the 100 MB per-file limit, and how uploads are indexed for briefings and search.
- [What imports from OneDrive and SharePoint, and how sync works](https://support.quorumtech.ch/articles/what-imports-from-onedrive-and-sharepoint.md): Which files and folders Quorum imports from Microsoft 365, the 30 MB per-file limit, how often sync runs, and how deletions and renames are mirrored.
- [Who can see and do what in Quorum storage](https://support.quorumtech.ch/articles/who-can-see-and-do-what.md): How visibility works inside a workspace and what workspace admins can do that members cannot.

## Troubleshooting

- [Calendar connection errors explained](https://support.quorumtech.ch/articles/calendar-errors-explained.md): Every message the Teams calendar connection can show, what it means, and who can fix it.
- [Signed out when travelling or using a VPN](https://support.quorumtech.ch/articles/signed-out-when-travelling-or-on-vpn.md): Why nothing loads or you get signed out when you are on holiday, abroad, travelling, working from another country, on hotel or airport wifi, or using a VPN, and exactly how to get back to work.
- [Troubleshoot Microsoft 365 sync](https://support.quorumtech.ch/articles/troubleshoot-microsoft-365-sync.md): What to do when a connection is stuck on admin approval, shows a sync error, imports fewer files than expected, or files you deleted keep coming back.
- [Troubleshoot scans and episode generation](https://support.quorumtech.ch/articles/troubleshoot-podcast-generation.md): What to do when a scan fails, an episode fails, audio is missing, or a meeting will not accept changes.
- [Understand file processing status](https://support.quorumtech.ch/articles/understand-file-processing-status.md): What the spinner and the warning triangle next to a file mean, how long indexing takes, and which files legitimately produce no searchable text.
- [What the "service is unreachable" page means](https://support.quorumtech.ch/articles/service-unreachable-page.md): Why a Quorum app sometimes shows a page saying the service is unreachable, and what to do while it recovers on its own.
- [Why was I signed out of Quorum?](https://support.quorumtech.ch/articles/signed-out-unexpectedly.md): The reasons a Quorum session ends, what happens across your other Quorum tabs and apps, and how to get back in quickly.