Why was I signed out of Quorum?

Being sent to the sign-in page unexpectedly almost always has a simple explanation, and getting back in takes seconds because Quorum returns you to the page you were on and prefills your workspace.

The common reasons

You signed out somewhere else. All Quorum apps share one session, so signing out of any Quorum app signs you out of all of them. If you signed out of Storage in another tab, Podcasts will notice, typically the next time you switch back to its tab, and send you to sign in.

Your access was removed. When a workspace admin removes someone, Quorum signs that person out immediately in every open dashboard rather than waiting for their next click. If this happens to you unexpectedly, speak to your workspace admin.

Your session expired. A session lasts up to 30 days and is refreshed quietly while you use Quorum. After a long absence the session can pass the point where it can be refreshed, and the next visit asks you to sign in again.

Cookies were cleared or blocked. Your session lives in a browser cookie. Clearing site data removes it, and blocking cookies prevents a new one from being kept, which shows up as being bounced straight back to sign-in. See the article on browser and cookie requirements for the fix.

What signing back in looks like

1. Quorum sends you to the central sign-in page, which is part of the Account app.
2. Your workspace is prefilled when Quorum remembers it from your last sign-in, so you usually only confirm who you are.
3. After signing in you land back on the page you were on, not on a generic home screen.

If you are stuck in a loop

If signing in keeps returning you to the sign-in page, the session cookie is almost certainly not being kept. Allow cookies for quorumtech.ch, disable cookie-blocking extensions for the site, and check your device clock is set automatically. If the loop continues in a clean private window too, reach out to your Quorum contact and mention which app and browser you are using, and we will help you from there.