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Guides and answers for everything Quorum, from your first briefing podcast to workspace and file management.
troubleshooting
7 articles
Troubleshoot scans and episode generation
What to do when a scan fails, an episode fails, audio is missing, or a meeting will not accept changes.
Signed out when travelling or using a VPN
Why nothing loads or you get signed out when you are on holiday, abroad, travelling, working from another country, on hotel or airport wifi, or using a VPN, and exactly how to get back to work.
Understand file processing status
What the spinner and the warning triangle next to a file mean, how long indexing takes, and which files legitimately produce no searchable text.
Troubleshoot Microsoft 365 sync
What to do when a connection is stuck on admin approval, shows a sync error, imports fewer files than expected, or files you deleted keep coming back.
Calendar connection errors explained
Every message the Teams calendar connection can show, what it means, and who can fix it.
Why was I signed out of Quorum?
The reasons a Quorum session ends, what happens across your other Quorum tabs and apps, and how to get back in quickly.
What the "service is unreachable" page means
Why a Quorum app sometimes shows a page saying the service is unreachable, and what to do while it recovers on its own.
storage
11 articles
Files shared in Microsoft Teams
Where Teams chat and channel files live, how they reach Quorum through your Microsoft 365 connection, and how to resync them.
How Quorum protects your files
A plain-language tour of the security around your documents: workspace isolation, encryption at rest, audited access for automated services, and offboarding guarantees.
Delete files and understand what happens next
How deletion works, why it is admin-only and permanent, how synced files behave when deleted, and what happens to your data when you leave.
Download files from Quorum storage
Download single files or a selection at once, and understand why download links are short-lived.
Find files fast with search
How the search box on the Files page works, and how content indexing helps briefings find the right documents by meaning.
Who can see and do what in Quorum storage
How visibility works inside a workspace and what workspace admins can do that members cannot.
Organise your files with folders
Create folders, move files one at a time or in bulk, rename folders, and understand which folders sync manages for you.
Upload files and folders directly to Quorum storage
How to add files by drag and drop or with the Upload buttons, the 100 MB per-file limit, and how uploads are indexed for briefings and search.
Choose whether personal OneDrive files sync into Quorum
The 'Sync personal files' security setting lets workspace admins decide whether personal drives are included in Microsoft 365 sync or only shared site libraries.
What imports from OneDrive and SharePoint, and how sync works
Which files and folders Quorum imports from Microsoft 365, the 30 MB per-file limit, how often sync runs, and how deletions and renames are mirrored.
Connect Microsoft 365 so your documents flow into Quorum
How a workspace admin connects OneDrive and SharePoint, what the Microsoft 365 admin approval step looks like, and what happens during the first scan.
podcasts
13 articles
Sharing an episode outside your workspace
Create a listen link for a briefing episode, choose who can open it and for how long, and know what ends a link's life.
Who can see and manage meetings and episodes
The visibility and permission rules for meetings, episodes, editing, and deletion.
Listening to your episodes
The episode player, the synced transcript, playback speeds, and installing the dashboard as an app on your phone.
Your workspace's first podcast
Why Quorum waits for team profiles before prompting the first podcast, and how to create it when the moment comes.
Usage, plans, and overage
How briefings are counted against your monthly allowance, what each plan includes, and how overage is priced.
Share an episode with a listen link
Create members-only or public listen links for a finished episode, choose how long they live, and understand what a link can and cannot do.
Import meetings from your Teams calendar
Use the Upcoming page to turn a Teams meeting into a briefing podcast with the details already filled in.
Connect Teams calendars to Quorum
Link Microsoft 365 so upcoming Teams meetings arrive in Quorum ready to import, with a clear picture of what is read, kept, and never touched.
Workspace podcast settings
Admins control the show identity, delivery style, and content rules that every generated episode honours.
Set your podcast preferences
Tell Quorum what you work on so every briefing episode is tailored to your role, your domain, and your interests.
Review suggested files and time windows
How the file review step works, what the Verify and Foundational badges mean, and how the time window chips change what the scan considers.
How your briefing episodes are generated
What happens between pressing Create podcast and hearing your episode, including the stages, the order, and how long it takes.
Create a meeting and its briefing podcast
How to set up a meeting in the three-step wizard so every attendee gets a personalised briefing episode before they walk in.
general
6 articles
Browser and cookie requirements for signing in
What your browser needs for Quorum sign-in to work, why cookies matter, and how the shared session keeps you signed in across all Quorum apps.
Using Quorum as an installed app
The Quorum dashboards are designed to feel at home when installed on your device, with an app-like layout and a status bar that matches your chosen appearance.
Getting answers in the Quorum Help Center
How to search the Help Center, browse by topic, and use the support chat to get answers grounded in our help articles.
Quorum plans and billing cycles
An overview of the Quorum plans, what a briefing is, and how monthly and yearly billing work.
Using light and dark mode
Every Quorum app can switch between a light and a dark appearance. Your choice is remembered in your browser so the app looks the way you want on every visit.
Switching between Quorum apps
Quorum is a family of connected apps. Learn what each app does and how to move between them with the app switcher in the top right corner.
account
13 articles
Plan prices and choosing the right plan
Current prices for every Quorum plan, what each tier includes, and how to work out which plan costs least for your usage.
Your account and workspace at a glance
A tour of the My Account page: your profile, workspace details, app shortcuts, and security actions.
Plans, billing cycles, and checkout
How Quorum's Team, Business, and Scale plans connect to your workspace, and how checkout activates a newly created workspace.
Verify your email address
Why Quorum asks you to verify your email, how long the link lasts, and how to request a new one.
Sign out on every device
How to end your Quorum session on all devices and browsers at once, and when Quorum ends sessions for you.
Change your password
How to change your Quorum password from My Account, and why your other devices are signed out when you do.
Remove or disable a workspace member
The difference between removing a member from your workspace and disabling their account, and what each does to their access.
Roles in your workspace
What the Owner, Admin, Member, and Service bot roles can do, and the rules that protect the workspace owner.
Resend an invite or reset a member's sign-in
How to send a member a fresh temporary password, and what changes for them when you do.
Add users to your workspace
How workspace admins create accounts for team members, send sign-in details by email, and what invited users experience on first sign-in.
One sign-in across Podcasts, Storage, and Account
How single sign-on works across the Quorum apps, how the app switcher connects them, and why signing out anywhere signs you out everywhere.
Sign in to Quorum
How to sign in with your workspace, email, and password, what the workspace field means, and what to do when your account is temporarily locked.
Create your Quorum workspace
How to create a Quorum account and workspace, how your workspace slug is chosen, and what happens right after you sign up.